STLC Case Manager
Company: Kintegra Health
Location: Charlotte
Posted on: February 15, 2026
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Job Description:
Job Description Job Description Job Title : Senior TLC Case
Manager FLSA Status : Exempt Salary Range: See Scale Work Schedule:
Full time Job Summary: The position reports to the Director of
Community Education and Intake. The Senior TLC Case Manager’s
primary responsibility is the on-going recruitment and enrollment
of PACE participants into the program and the growth and
maintenance of an optimal enrollee census. Responsible for all
public awareness efforts of the program and includes marketing of
services to providers, referral source and the community at large.
Specifications Education : Bachelor’s degree or equivalent
experience. Experience : Minimum of three years of professional
level experience in marketing of health care products and services
and/or community health services. Minimum one year nursing
experience with the elderly population. Number and Type of
Employees Supervised (optional) : Licensure, Registry or
Certification Required : NC Driver’s License Special Training :
Must be able to effectively work in a team environment. Must
possess excellent communication, interpersonal and conflict
resolution skills. Knowledgeable of Medicare and Medicaid
preferred. Experience in independently developing, maintaining,
coordinating and carrying out promotional events, internal
information programs and public information campaigns required.
Ages of Patients Rendered Care: Neonate/Infant Early Childhood
Adolescent Adult Geriatric All Age Groups Key Responsibilities :
(*denotes an age-related skill or task) Under the direction of the
Director of Community Education and Intake (DCEI), supervises the
evaluation of potential enrollees to the program to determine
participant needs and eligibility for enrollment. Schedules
assessments that are completed in the home and at the PACE Center
and completes referral/inquiry home visits to provide education
about PACE. Assists the DCEI and Medicaid Specialist Paralegal with
the PACE Medicaid application process and serves as a liaison
between the local Departments of Social Services to ensure timely
completion of PACE Medicaid applications, as needed. Participates
in the Interdisciplinary Team (IDT) and other related meetings and
activities as designated. Assists with the development,
implementation, and evaluation of the overall marketing strategy
for the recruitment and retention of PACE participants for the
building and maintenance of an optimal enrollee census. Identifies
potential public relations problems and advises management team and
program leadership of appropriate preventative actions. Assists
with the maintenance of administration and relevant reporting and
planning systems. Under the DCEI, directs the production of printed
publications and audio-visual productions including the development
of design, layout, and text for informational materials such as
newsletters, bulleting, pamphlet, directories and audio-visual
productions. Assists with the planning and direction of all
marketing resources within an approved budget. Assists with the
planning and execution of STLC community events. Assists with the
in-house special events, staff lunch meetings, etc. Communicates
and works efficiently with the IDT when evaluating potential
enrollees. Assists with the operation of new participant
orientation. Builds and maintains current community relationships
throughout service area. Acts as a liaison between potential
enrollees and STLC during enrollment process to ensure a smooth
transition. Supports Senior TLC’s mission to encourage and support
the quality of life of seniors wishing to continue living in the
community; its vision to be the preferred provider of
individualized care for seniors in the community; and its values of
respect, integrity, accountability, compatible goals, and
compassionate care. Other duties as assigned.
Keywords: Kintegra Health, Kannapolis , STLC Case Manager, Healthcare , Charlotte, North Carolina
