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Sales Assistant - Charlotte

Company: The Charlotte Observer
Location: Charlotte
Posted on: November 17, 2019

Job Description:

The Charlotte Observer - A McClatchy company has an exciting opportunity for a Sales Assistant / Marketing Concierge to join our dynamic and forward-thinking sales team! We are looking for nothing less than a rock stars to help assist our growing team of marketing professionals. As a key members of our advertising department, the Sales Assistant / Marketing Concierge is the secondary point of contact for our clients once a sale has been made.Click here to learn a little bit about us: McClatchy SUMMARYThe Sales Assistant / Marketing Concierge is responsible for executing all of the administrative functions for the sales team. Sales Assistants / Marketing Concierges need to be experts on operational processes and understand how to efficiently navigate the workflow.PRIMARY RESPONSIBILITYUtilize Salesforce for Marketing Consultant supportOrder Entry: for all products related to digital, print, magazine and insert offerings -AdBaseTraffic Digital Insertion Orders: monitoring start dates, assisting w/ approvals, traffic IO to Ad OpsCreative trafficking to outsource vendor: upload creative before deadline, assist with changes, client outreach on missing creative, assists with obtaining client approvals, main contact for ad productionCredit, payments, billing: obtains credit app, assists with payment, ensures order is publishable, pulls invoices and statementsReporting & tearsheets, pulls or requests report on Tier 4 business, sets up e-tears or pulls as neededUnderstands products and services offered by the companyOther admin duties as needed OPERATIONS STRATEGYMaximize opportunity with existing clientsSupport the marketing consultant by efficient and accurate implementation of established workflows and sales processesIdentifying improvements to maximize customer experience KEY COMPETENCIESStrong Organizational SkillsUnderstands Production Needs and DeadlinesAccountabilityStrong Customer Service SkillsDetail OrientedCollaborativeProficient in AdBaseProficient with Microsoft Office SuiteProficient in SalesforceProficient in Gmail and Google Apps POSITION EXPECTATIONSIncreases efficiency of the Marketing ConsultantsKeeps downtime to a minimum, proactively seeking out work needing to be doneProvides backup to other sales assistantsStays abreast of workflows and proceduresHelpful & responsive to questions & requestsrecblid 43d96pjw4mhcjqjhtnb3wk7o15izk2

Keywords: The Charlotte Observer, Kannapolis , Sales Assistant - Charlotte, Sales , Charlotte, North Carolina

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