Patient Services Representative (PSR)
Company: NC Dental Network
Location: Kannapolis
Posted on: June 19, 2022
Job Description:
Job DescriptionSalary: NC Pediatric Dentistry aims to provide
excellent dental treatment by going beyond the basics to ensure
visits are safe, relaxed, informative and fun for children!We are
currently seeking a motivated Patient Service Representative (PSR)
in Kannapolis, NC to join our growing team!Job Summary:The Patient
Services Representative (PSR) provides vital office support that
maximizes the flow of front desk operations. Ownership of this
position delivers the high standard of customer service necessary
to maintain the overall Patient Experience while adhering to our
Mission and Core Values.Essential Functions, Duties, and
Responsibilities:
- Collaborate with Patient Services Supervisor (PSS) in all
aspects of training, staffing and functionality while providing
substantial and valuable feedback.
- Satisfy all mandatory training requirements as assigned and
provided by the Patient Services Supervisor (PSS) via various
training tools.
- Sustain the execution and flow of the patient schedule to
provide the best Patient Experience while fostering a team
environment.
- Substitutes the management of front desk operations in the
absence of Patient Services Supervisor (PSS).
- Performs a variety of detail-oriented administrative tasks that
anticipates the needs of the team and patients alike.The above
cited duties and responsibilities describe the general nature and
level of work performed by the people assigned to this job. They
are not intended to be an exhaustive list of all the duties and
responsibilities that an incumbent may be expected or asked to
perform.TEducation and Experience Requirements:
- Must have at least three years of experience in dental front
desk operations.
- At least one year of pediatric dental experience
preferred.
- Currently certified in OSHA, HIPAA and CPR desired but not
required.Knowledge, Skills, and Abilities:
- Ability to interact effectively and professionally with persons
from diverse cultural, socioeconomic, educational, racial, ethnic
and professional backgrounds.
- Strong analytical, critical thinking, and problem-solving
skills.
- Professional appearance and attitude.
- Ability to quickly learn and adapt to new technologies,
processes, and ideas.
- Excellent interpersonal, organizational, verbal and written
communication skills.
- The ability to effectively work as a team member, function
independently, exercise sound judgment and initiative, be flexible
to shift priorities, maintain patient confidentiality and establish
and maintain effective interpersonal work relationships is
required.What's in it for you!NC Pediatric Dentistry is proud to
offer medical, dental and vision insurance, 401(k) retirement plan,
paid time off, paid holidays, growth opportunities, and a positive
work environment in a stable growing company!To learn more about
our Cabarrus practice, please visit our
website:https://cabarrus.ncpediatricdentistry.com
Keywords: NC Dental Network, Kannapolis , Patient Services Representative (PSR), Sales , Kannapolis, North Carolina
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