Work From Home Customer Service Representative
Company: Firstsource
Location: Kannapolis
Posted on: January 7, 2021
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Job Description:
[Call Center / Entry Level / Remote] - Anywhere in the U.S. /
Both PT & FT Available- As a Customer Service Rep you'll: Handle
high volume in-bound calls covering a full range of customer
service inquiries (Upgrades/downgrades of service- video
troubleshooting- modem registration and billing); Provide customers
with a clear understanding of charges- prorates- billing cycles-
payment methods- and customer equipment; Correct errors or
discrepancies on customer billings; Process customer transactions
and respond to inquiries in a timely and accurate manner; Enter
account information into billing system with a high degree of
accuracy...Immediate Need > >
Keywords: Firstsource, Kannapolis , Work From Home Customer Service Representative, Sales , Kannapolis, North Carolina
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