KannapolisRecruiter Since 2001
the smart solution for Kannapolis jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Kannapolis
Posted on: July 29, 2019

Job Description:

"Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler's experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLREBECCAN on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Kannapolis , Inbound Travel Consultant, Professions , Kannapolis, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Professions Jobs


CDL-A TRUCK DRIVERS - GREAT PAY AND HOMETIME!
Description: CDL-A Van and Flatbed Company Driver Jobs Pay and Home Time you can count on If you are looking to drive for a company where you receive excellent
Company: Schilli Transportation
Location: Kannapolis
Posted on: 08/23/2019

CDL A Truck Driver - DEDICATED - $2,000 SIGN ON BONUS
Description: Swift Enterprises, an agent of US Xpress, has top positions available for
Company: USXpress
Location: Kannapolis
Posted on: 08/23/2019

CDL-A Flatbed Truck Driver-HKY Newton NC
Description: Averitt Express is currently seeking professional CDL-A truck drivers to join us in our flatbed driver division. Cover 15 states in the South and Mid-Atlantic regions, hauling mostly steel, lumber, and (more...)
Company: Averitt Express
Location: Spartanburg
Posted on: 08/23/2019


CDL A Regional Truck Driver- Detention & short-haul pay!
Description: Opportunities Available for Company Drivers Benefits ul li USA Drivers NOW EARN UP TO 0.52 CPM WEEKLY li Up to 5,000 Sign-on Bonus, depending on location li Run 10-14 days or Home weekly after
Company: USA Truck
Location: Spartanburg
Posted on: 08/23/2019

Healthcare Consultant
Description: Enjoy a flexible schedule while working from your home Nation's Premier Health Programs Company
Company: Conner Healthcare Consulting
Location: Spartanburg
Posted on: 08/23/2019

Technician/Cadet, Delivery Exp -Hybrid Appl HT -Spartanburg, SC
Description: Technician/Cadet, Delivery Exp -Hybrid Appl HT -Spartanburg, SC 294 Job Category Services/Installation/Repair Location Number -USO Atlanta-Store Job Description As a Cadet, you will travel via (more...)
Company: Best Buy Co
Location: Spartanburg
Posted on: 08/23/2019

TRUCK DRIVING JOBS: Team Bonus $25,000 Per Driver w/4 Weeks
Description: HUGE NEWS: U.S. Xpress is proud to offer team OTR drivers a 25,000 BONUS per team driver along with 4 weeks of Paid Vacation to join
Company: USXpress
Location: Spartanburg
Posted on: 08/23/2019

Customer Service - Independent Beauty Sales Consultant
Description: Customer Service - Independent Beauty Sales Consultant We are currently hiring new professional, highly motivated and self sufficient IBSC Independent Beauty Sales Consultants to sell our skin care (more...)
Company: Mommy Jobs Online
Location: Kannapolis
Posted on: 08/23/2019

Class A CDL Truck Driver - KTC
Description: driver local trucks trucking br br Kenan Transport , a highway subsidiary of the Kenan Advantage Group , is now seeking Class A CDL Drivers out of Spartanburg, SC . Apply now br br br Company (more...)
Company: Kenan Transport
Location: Spartanburg
Posted on: 08/23/2019

CDL A Truck Driver - Owner Operator- Increased pay packages!
Description: Opportunities Available for Owner Operators Benefits ul li Fantastic freight options w/ load boards to keep you full li Self-Dispatch you know how to work li Increased pay packages ask recruiters (more...)
Company: USA Truck
Location: Spartanburg
Posted on: 08/23/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Kannapolis RSS job feeds