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Sterling OMS Business Analyst (6663)

Company: Morton
Location: Kannapolis
Posted on: January 16, 2023

Job Description:

Morton has an immediate need for a Sterling OMS Business Analyst for a customer located in Raleigh, North Carolina. This is a Remote role where the selected candidate will gather business requirements to support development and improvements of business applications, specifically Sterling Order Management Systems (OMS) in a Retail environment. Responsibilities:

  • Document to understand and examine business processes using user roles, use cases, edit rules, wireframes and other system specifications in detail.
  • Conduct requirements gathering sessions with business users and subject matter experts while providing mentorship in formulating new requirements and improving business processes by coming up with creative and alternative approaches to solving business problems.
  • Lead scope and user expectations by ensuring requirements can be met within existing project budgets and timeframes and assist Project Managers in the management of project deadlines and schedules.
  • Identify and understand business strategy, issues and opportunities to assist business partners in identifying and prioritizing new initiatives and capabilities.
  • Leads efforts with other IT groups and/or business users to ensure business requirements are met, including problem resolution and systems testing.
  • Assists in developing test cases and participates in the quality assurance process to ensure that requirements are accurately implemented.
  • Assists in producing user training documentation and works with the business to train users. Qualifications:
    • Bachelor' s degree and/or meaningful experience
    • 4+ years of experience as an IT Business Analyst
    • Proven experience detailing use cases and functional requirements
    • Excellent analytical and problem-solving skills
    • Excellent written and verbal communications skills
    • Strong presentation skills
    • Strong intuition for business
    • Experience with Order Management applications (e.g. Sterling, etc.)
    • Experience with omni-channel support and enablement
    • 5+ years of software delivery experience - Agile, Waterfall, and hybrid variations using both scrum and kanban.
    • 5+ years of commerce experience.
    • Experience with IBM Sterling or other Retail Order Management system.
    • Experience with service oriented architecture.
    • Familiarity with Salesforce Commerce Cloud or another e-commerce platform.
    • Experience building user story-based documentation in Confluence and Jira for Agile Software Development and Test-driven Development methodologies.

Keywords: Morton, Kannapolis , Sterling OMS Business Analyst (6663), Professions , Kannapolis, North Carolina

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