KannapolisRecruiter Since 2001
the smart solution for Kannapolis jobs

Customer Support / Fraud Specialist I.

Company: Mommy Jobs Online
Location: Kannapolis
Posted on: May 30, 2019

Job Description:

Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. Were a brand with a heart, a culture of family. We value people who lean in, take initiative, and feel empowered. Come grow with us. As a Customer Support Fraud Specialist, you will review on-line orders to minimize and prevent loss. You will take inbound calls from customers and internal partners and call out to customers and financial institutions to verify payment information. You will work under general supervision and demonstrate the ability to problem solve and make sound decisions based on information obtained through research and thorough analysis. Reasons to love working with us Fantastic Benefits Awesome Employee Discount Generous Paid Time Off Your responsibilities: Research and resolve (clear, cancel, customer/bank-follow-up) orders utilizing fraud tools. Make outbound and receive inbound calls to limit fraud. Resolve customer issues while following the department guidelines for verification. Perform routine account activity review of high risk transactions. Follow standard procedures and action plans to reduce exposure on suspect items and/or transactions. Strong ability to manage difficult situations with customers coupled with an expertise in answering inquiries and providing information to customers. Qualifications: High School Diploma or equivalent with some college preferred. 1 to 3 years of customer service call center experience. Banking or financial services experience a plus. Ability to multi-task and work in a fast paced, phone environment with professionalism, courtesy and tact. Excellent oral, written and interpersonal communication skills. Keen attention to detail is a must. Are focused on the customer. Computer skills and familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools. Fluency in Windows Operating Systems and Microsoft Office tools. Benefits: Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic and Old Navy, 30% off at Outlet and 25% off at Athleta. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five on the clock hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay. Employee stock purchase plan. Employees receive medical, dental, vision and life insurance. Employees can apply for tuition reimbursement. Family care programs. Commuter benefits. Pet Discount Program. For eligible employees Pay: $12.00 / hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with work at home jobs. Please reference agent id code MJOLMALLORY when you register online. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, Kannapolis , Customer Support / Fraud Specialist I., Other , Kannapolis, North Carolina

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Haircutter, up to $17 an hour!
Description: OverviewStylist SmartStyle NOW HIRING You control your pay Many Stylists who do a great job of customer service and sell additional products regularly make about 17 an hour including tips You are (more...)
Company: SmartStyle
Location: Charlotte
Posted on: 06/25/2019

Charlotte ESL/ELL Tutor Jobs
Description: Charlotte ESL/ELL Tutor Jobs Varsity Tutors has students in Charlotte looking for ESL/ELL tutoring. Varsity Tutors is a live learning platform that connects tutors with students
Company: Varsity Tutors
Location: Charlotte
Posted on: 06/25/2019

Charlotte SAT Math Tutor Jobs - Charlotte
Description: Charlotte SAT Math Tutor Jobs Varsity Tutors is always looking for bright individuals in Charlotte who are passionate
Company: Varsity Tutors
Location: Charlotte
Posted on: 06/25/2019


Charlotte Math Tutor Jobs
Description: Charlotte Math Tutor Jobs Varsity Tutors has students in Charlotte looking for Math tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized learning. (more...)
Company: Varsity Tutors
Location: Charlotte
Posted on: 06/25/2019

Sr. Systems Admin - Charlotte, NC - Perm
Description: The Senior Systems Administrator is responsible for provisioning, installationconfiguration, operation, support, and maintenance of the network and end user environment for the multi-location company. (more...)
Company: Vaco Technology
Location: Charlotte
Posted on: 06/25/2019

COUNTRY DUO
Description: br Please read and acknowledge the information below regarding the position and audition process. Minimal age for this position is 21. br We will add your email address to our newsletter subscriber (more...)
Company: Carnival Entertainment
Location: Charlotte
Posted on: 06/25/2019

Class A CDL Owner Operators - Regional and Local Work - Home Daily! (Charlotte,NC)
Description: IT'S TIME TO JOIN THE WINNING TEAM, ROLL WITH US GET ROLLING. GET PAID. GET HOME. EVERY NIGHT CHARLOTTE, NCOWNER OPERATORSNeed 5 Owner Operators Now to service existing accounts in the Charleston to (more...)
Company: RoadOne
Location: Charlotte
Posted on: 06/25/2019

Vehicle Maintenance Associate
Description: Avis Budget Group is an action-packed, high-energy workplace. We are a global leader in the travel services industry operating two of the most recognized brands in the vehicle rental business. We are (more...)
Company: Avis Budget Group
Location: Charlotte
Posted on: 06/25/2019

Charlotte MCAT Tutor Jobs
Description: Charlotte MCAT Tutor Jobs Varsity Tutors is always looking for bright individuals in Charlotte who are passionate
Company: Varsity Tutors
Location: Charlotte
Posted on: 06/25/2019

Charlotte GRE Tutor Jobs - Charlotte
Description: Charlotte GRE Tutoring Jobs. Get paid twice weekly tutoring GRE in Charlotte. Tutoring on the Varsity
Company: Varsity Tutors
Location: Charlotte
Posted on: 06/25/2019

Log In or Create An Account

Get the latest North Carolina jobs by following @recnetNC on Twitter!

Kannapolis RSS job feeds