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SpringHill Suites - Front Desk - Full Time

Company: Carowinds
Location: Concord
Posted on: June 11, 2024

Job Description:

Overview:$18 / hour -As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You'll also: -

  • Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner
  • Sell amusement park tickets
  • Solve guest related concerns in a positive and professional manner by following Marriott's guest recovery process
  • Maintain property key control
  • Stock the Market
  • Maintain inviting lobby
  • Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures - - - - - -Some of our amazing perks and benefits:
    • FREE admission to Carowinds and other Cedar Fair parks!
    • FREE tickets for friends and family!
    • 10% discounts on food and 20% discounts on merchandise!
    • Work with people from here, near, and from all over the world!
    • Exclusive associate-only events! -Positions are currently available for those who are 18 or older. -
      Responsibilities:We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.
      • Charismatic attitude and spirit to serve
      • Ability to operate a computer and learn the property management system
      • Previous hotel front desk experience required
      • Previous Marriott experience a plus
      • Have independent problem solving skills and sense of urgency
      • Ability to work as a team in a fast-paced environment
      • Ability to remain calm during emotionally charged situations
      • Good judgement and a commitment to safety.
      • Ability to work and interact with people from diverse backgrounds.
      • Availability to include some weekdays, weekends, evenings, and holidays.
      • You! -

Keywords: Carowinds, Kannapolis , SpringHill Suites - Front Desk - Full Time, Other , Concord, North Carolina

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