End User Computing Architect
Company: Novant Health
Posted on: March 16, 2023
Under general direction, the End User Computing Architect is responsible for the architecture, design, installation, maintenance, configuration, and integrity of the End User Computing environments including printers, desktops, laptops, thin clients, and mobile devices. Works with IT personnel, vendors, consultants, and customers for implementation of new or revised functions. Responsible for researching industry trends and developments and how to incorporate them in Novant Health's vision. Duties include, but are not limited to, installation, deployment, performance evaluation and tuning, technology research/evaluation, architecture design, capacity planning and mitigation for the End User Computing environments.Works directly with the Novant PMO and vendors to architect and quote various End User Computing solutions for the Enterprise. Responsible for understanding the technical design and operation of the End User Computing systems. Responsible for coordinating with third-party vendors for maintenance to existing environments and planning for additional capacity and upgrades. Responsible for the architecture and design of new additions to the End User Computing environments and providing technical expertise in identifying, evaluating, and developing effective systems solutions that meet business application requirements.Information Technology Services team members are responsible for securely managing information systems throughout their lifecycle, including; knowing what information systems are within their scope of responsibility, understanding what sensitive data is stored, transmitted, or processed on those information systems, enforcing the security principles of least privilege and least functionality, knowing what events may constitute an information security incident, and understanding their role in security incident response activities.At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
Education: High school diploma/GED required. Associates degree preferred. Experience: Minimum seven years' related experience required. Licensure/Certification/Registration: Minimum of four of the following certifications: Microsoft MCP, MCSA, MCSE; Citrix CCA, CCP, CCE; VMWare VCA, VCP, VCIX, VCDX; Cisco CCT, CCDA,CCNA, CCNP, CCIE; CompTIA A+ preferred. Refer to the Life Support Training Policy NH-HR-3096. Additional Skills Required: End User Computing: Thorough knowledge of End User Computing Operating Systems, Virtualization Technologies, Active Directory Domain Management, Network and Storage Technologies. Experience in Production Server environments supporting and maintaining End User Computing Infrastructure that are critical in scope. General: High degree of professional poise, presence, and personal integrity. Demonstrated ability to effectively prioritize multiple responsibilities. Take responsibility and demonstrate ownership of projects, tasks, and issues. Identify and prioritize organizational needs. Identify, assess and report on issues that affect the organization. Strong attention to detail, communication skills, organization skills, and analytical abilities. Ability to work with all levels of personnel. Manage heavy workloads and meet deadlines. Understand and implement corporate security standards that comply with enterprise audit security policies. Understanding of IT fundamentals and project methodology. Understanding of system integration concepts and methodology. Understanding of virtual computing concepts and practices. Expertise in practical application of methods used for systems analysis and design. Ability to apply a critical thinking process to achieve a positive outcome. Demonstrated detailed knowledge of DisasterRecovery, Business Continuity and Highly Available systems. Willing to work non-standard and extended hours. Ability to drive/travel to multiple locations/facilities as needed.Additional skills preferred: End User Computing:Core Services - Active Directory, DHCP, DNS. Application Virtualization - AppV, XenApp, ThinApp.Desktop Virtualization - Vmware View, Citrix XenDesktop.Device Management - AirWatch, SCCM. General: Strong technical knowledge of VMWare. Powershell scripting skills. Strong technical knowledge of computer systems security. Strong technical knowledge of TCPIP networks and virtual-LAN tagging. Familiarity with health care systems software needs and requirements. Knowledge of ITIL, PCI, HIPPA and other Healthcare related computing standards. Knowledge of complex industry licensing requirements.
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.Our team members are part of an environment that fosters team work, team member engagement and community involvement.The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
Keywords: Novant Health, Kannapolis , End User Computing Architect, Other , Kannapolis, North Carolina
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