Customer Care Specialist (Work From Home)
Company: Civic Eagle
Location: Kannapolis
Posted on: August 6, 2022
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Job Description:
[Customer Service / Remote] - Anywhere in U.S. / Up to $90K per
year / Health, dental, and vision - As a Customer Care Specialist
you'll: Respond to customer queries in a timely and accurate way,
via phone, email, social media or chat; Identify customer needs and
help customers use specific features; Follow up with customers to
ensure their technical issues are resolved; Gather customer
feedback and share with the Product, Sales and Marketing teams;
Create, edit, and manage help tools and knowledge base
documentation; Update internal databases with information about
technical issues and useful discussions with customers...Hiring
Fast > >
Keywords: Civic Eagle, Kannapolis , Customer Care Specialist (Work From Home), Other , Kannapolis, North Carolina
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