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Systems Engineer III - Windows Servers Operations

Location: Kannapolis
Posted on: November 22, 2021

Job Description:

JOB SUMMARYResponsible for assisting design, development, maintenance and troubleshooting enterprise-wide Windows Operations Servers Assist in troubleshooting and Supporting Systems (OSS) applications and their associated operating systems and databases. Responsible for Windows Servers Administration which supports OSS applications throughout all Charter Divisions. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions maintenance, troubleshooting and problem reification. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience Contributes to design and troubleshooting sessions with OSS Architects, Networking, Requirements Analysts, IT Operations and OSS Systems Engineers Reviews existing platform capabilities, data sources, and proposed solution designs for feasibility, cost and functionality Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services Creates work effort estimates for assigned tasks and support prioritization and release management Develops of core code modules, unit test tools and release notes for enhancements and bug fixes Installs, administers, configures and maintains OSS applications including operating systems and related software Provides 'on call' support to resolve Server Operating Systems issues after normal business hours Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance windows Documents systems configurations and upgrades Designs and implements change control policies and disaster recovery plans Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources Perform other duties as requested by supervisorREQUIRED QUALIFICATIONSAbility to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional mannerAdvanced ability to conduct design sessions to specify solution designs for feasibility, cost, and functionalityAdvanced ability to create detailed documentation to functionally understand new and existing applicationsAdvanced ability to follow and implement established change and control policies and proceduresAdvanced ability to troubleshoot application problemsIn-depth knowledge of development tools, application frameworks, and testing tools.In-depth knowledge of OSS applications and softwareIn-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering processStrong ability to transform an operational need into a description of system parameters and incorporate those parameters in the control of the total system development to achieve an optimum, cost-effective balance of all system elementsAdvanced knowledge of network and systems engineering systems concepts and system/super-system skills, including NetApp Clustered On-TAP, Cisco UCS, and VMWare systemsEducationBachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard CertificationsRelated Work Experience 5+ years of application Development work experience 4+ years of Network OSS application work experience 3+ years of System Administration work experience 3+ years of Database support and development work experience 3+ years Enterprise Application Integration work experience PREFERRED QUALIFICATIONS 1+ year Application Development experience in relevant areas 5+ years Network OSS application experience 8+ years System Administration experience 1+ year Database support and development experience 2+ years Experience in Enterprise Application Integration (EAI) EducationCCNA/CCNP or equivalentCCIE Data Center or equivalentCCIE Routing and Switching or equivalentWORKING CONDITIONSOffice environment ISY350 295398 295398BR

Keywords: SPECTRUM, Kannapolis , Systems Engineer III - Windows Servers Operations, Other , Kannapolis, North Carolina

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