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Program Manager - Community Health Worker Program

Company: Cabarrus Health Alliance
Location: Kannapolis
Posted on: June 7, 2021

Job Description:

Hours: 40 hours per week, some evenings and weekends required

Hiring Range: $61,252 - $68,000/year

The Community Health Worker (CHW) Program Manager is responsible for building the foundation for a robust CHW program at CHA. The manager will develop policies, protocols, and establish partnerships within the organization and with external partners. The manager is responsible for recruiting and hiring culturally appropriate individuals to be embedded at partner agencies within the community. CHW's will also do outreach in the community including, but not limited to, going door to door in neighborhoods, businesses, churches, etc. The manager has responsibility for training and supporting CHWs to ensure the following for vulnerable community members: improved access to health care services, increase in health screening opportunities, better understanding of health and social service programs, enhanced communication between community members and community providers, improved adherence to health recommendations, reduced emergency service utilization, and eliminating identified health disparities.

Primary Responsibilities:

Develop policies and protocols for a CHW program

Recruit, hire, and train staff

Support CHW team by mentoring, coaching, and monitoring work

Identify funding sources and partners with the CHA grant writer to write grants to support the program

Create connections between vulnerable populations and the Cabarrus County health care system (CHA, Atrium, Community Free Clinic, FQHC, etc.)

Encourage cultural competence among health care professionals serving vulnerable populations

Advocate for vulnerable populations within the health care system and the community at large

Develop and/or enhance care coordination and care transitions for community members

Assist community members with enrollment in programs and benefits for which they are eligible

Assist in building capacity within CHA operations and the community at large to address health issues

Work with Healthy Cabarrus and other partnership efforts to educate professionals and community members about the importance of CHWs to achieve equity in our community

Education/Experience: Masters Degree in applicable/related field required ((social work, community health, or public health; Supervisory or leadership experience with a community-based organization preferred; Experience with social work or case management preferred.

Skills: Ability to present ideas effectively, either orally or in written form; ability to establish and maintain effective working relationships with community partners; ability to coach and mentor staff required; ability to analyze reports using data to drive performance and decisions.

Knowledge: Thorough knowledge of the philosophy, practices, and principles of community health, health behaviors, motivational interviewing, and partner engagement; knowledge of the resources and community-based organizations in Cabarrus County that serve vulnerable populations.

Keywords: Cabarrus Health Alliance, Kannapolis , Program Manager - Community Health Worker Program, Other , Kannapolis, North Carolina

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