General Manager
Company: Popeyes
Location: Burlington
Posted on: February 13, 2026
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Job Description:
Job Description Job Description GENERAL MANAGER Position
Summary: The restaurant manager is responsible for maximizing the
restaurant’s profitability and efficiency. This is achieved by
maintaining Popeyes’ high standards for food quality, guest service
and satisfaction, cleanliness, cost controls, and people services
management. Under the direction of the operations manager, a
restaurant manager supervises the Assistant Manager, shift
managers, shift leaders, and all hourly employees in the
restaurant. Job Duties/Responsibilities: 1. Must complete and
maintain Popeyes Certified Management Training and Serv Safe
certifications. 2. Responsible for overall operations by ensuring
that each shift is managed efficiently. 3. Responsible for all
categories of Popeyes Operating Procedures and Assessment
Standards. 4. Maintain a minimum of 90% on all Full Popeyes
Assessments and Ecosure Food Excellence Assessments. 5. Ensure that
all company policies and procedures are followed 6. Properly
control costs related to food, paper, supplies, labor, and all
other controllable expenses as outlined by the company. 7. Provide
outstanding customer service to every guest by ensuring they are
served quickly, accurately, and efficiently. 8. Ensure the
restaurant is serving quality food in sufficient quantities. 9.
Inventory supplies regularly and oversee and/or complete all
ordering 10. Responsible for maintaining the store’s staffing plan
as outlined by the administrative team. 11. Responsible for
following all interviewing, hiring, and termination procedures
outlined by the company. 12. Train and manage all crew members
through learning hub and on site training 13. Follow all safety
guidelines to ensure a safe and secure environment is maintained
for restaurant personnel and guests. Notify administration of any
maintenance needs in a timely manner. 14. Ensure all cash handling
procedures are followed 15. Complete all cash related paperwork
properly and in a timely manner as outlined by the administration
team. 16. Responsible for the cleanliness of the facility. 17.
Ensure all employees are professional in their appearance and
following all uniform guidelines established in the employee
handbook. 18. Work with the administrative team to grow sales 19.
Perform any other duties assigned by their respective supervisors
or franchise operators. 20. Must close two night each week. 21.
Weekly inventory must be done Sunday night.
Keywords: Popeyes, Kannapolis , General Manager, Hospitality & Tourism , Burlington, North Carolina
