Pizza Shop Attendant
Company: Great Wolf Lodge
Location: Kannapolis
Posted on: January 26, 2023
Job Description:
The Food and Beverage Attendant is responsible for positive
guest interactions while taking orders, serving, and handling
transactions in a friendly and efficient manner at various food
outlets, including the Pizza Shop, Coffee Shop, Grab 'N Go outlet
and more. Essential Duties & Responsibilities
- Communicates with guests to take food and beverage orders
- Prepares customer food and beverage orders
- Provides outstanding customer service and engage in suggestive
selling
- Maintains equipment, performs preventative maintenance,
troubleshoots breakdowns and/or calls for repairs
- Assists in merchandising functions including display and store
design, inventory receiving, stocking, and merchandise pricing
- Performs cash-handling functions, including point-of-sale (POS)
system, registers, and daily reporting
- Ensures F&B outlet adheres to the highest standards of
cleanliness, presentation, and service
- Ensures the daily operation of the retail outlet adheres to
operating procedure guidelines
- Assists in other food outlets as needed Basic Qualifications &
Skills
- Some High School education or equivalent
- Flexibility regarding scheduling based on business demands
- Experience utilizing basic math skills with ability to add,
subtract multiply and divide
- Proven customer service skills and communication skills; able
to read and interpret English language manuals relating to safety,
operations, and procedures
- Successful completion of a criminal background and drug screen.
Desired Qualifications & Traits
- Previous experience demonstrating strong customer service
- Prior experience utilizing restaurant equipment and sanitation
standards
- Ability to multi-task and prioritize a variety of tasks with
minimal direction
- Previous experience with cash transactions and Point of Sale
systems
- Proven teamwork skills Physical Requirements
- Ability to lift up to 20 lbs.
- Able to sit and/or stand for long periods of time Equal
Opportunity Employer/Protected Veterans/Individuals with
DisabilitiesThe contractor will not discharge or in any other
manner discriminate against employees or applicants because they
have inquired about, discussed, or disclosed their own pay or the
pay of another employee or applicant. However, employees who have
access to the compensation information of other employees or
applicants as a part of their essential job functions cannot
disclose the pay of other employees or applicants to individuals
who do not otherwise have access to compensation information,
unless the disclosure is (a) in response to a formal complaint or
charge, (b) in furtherance of an investigation, proceeding,
hearing, or action, including an investigation conducted by the
employer, or (c) consistent with the contractor's legal duty to
furnish information. 41 CFR 60-1.35(c)
Keywords: Great Wolf Lodge, Kannapolis , Pizza Shop Attendant, Hospitality & Tourism , Kannapolis, North Carolina
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