Manager, Associate & Labor Relations
Company: Cedar Fair - Charlotte
Location: Charlotte
Posted on: April 23, 2024
Job Description:
Overview:Cedar Fair is seeking an Associate & Labor Relations
Manager at our Corporate Charlotte office. The Associate & Labor
Relations Manager position is responsible for labor relations
advisement support to management. - Responsible for conducting
sensitive investigations related to associate misconduct primarily
in the areas of harassment, intimidation, retaliation and
discrimination, and providing recommendation and guidance to
management decision makers. - Offer guidance to management on how
to effectively address associate concerns. - -
Responsibilities:
- Prepares management for, and participates in, collective
bargaining negotiations and ensures compliance with collective
bargaining agreements (CBA).
- Provides guidance to management in responding to bargaining
unit grievances.
- Liaison with legal counsel for general labor relations guidance
including CBA interpretation, grievances, and CBA drafts.
- Liaison with Worfkforce Management teams to interpret contract
required pay and time off calculation for time and attendance
programming as well as scheduling parameters.
- Serves as bargaining team lead as necessary.
- Finalizes all union-related documents and ensures all
union-related documents are properly organized in centralized
repository in accordance with record retention policy.
- Mitigates risk to the organization by conducting complex and
sensitive employee relations investigations.
- Builds strong partnerships with key departments including
Security, Safety and Staff Services to foster trust and
accountability.
- Conducts thorough and timely investigations into
discrimination, harassment, retaliation, and other allegations of
unfair treatment based on legally protected categories or as
otherwise included in Cedar Fair policies.
- Conducts routine to complex investigations to include
interviewing associates as a neutral fact finder, reviewing
associate documents and analyzing associate data in a timely
manner.
- Maintain required service level metrics including a minimum
48-hour response time to associate concerns as well as meeting the
prescribed timeline to conclude investigations.
- Prepares written reports and summary of findings, with
supporting documentation, which are fair, impartial and represent
the facts and analyze information to determine whether the facts
suggest an associate was subjected to a violation of policy.
- Based on a fair analysis of investigation evidence, provides
recommendations to management for the appropriate course of action,
including the level of discipline.
- Alerts and escalates issues based on prescribed matrix to
appropriate company stakeholders.
- Presents and provides insight into associate relations trends
within the organization and provides recommendations to address
issues that present risk to the company's reputation, business
objectives or overall associate experience.
- Ensures consistent interpretation and application of Cedar Fair
policies and practices in all aspects of the employment
relationship and related to associate investigations and related
matters.
- Reviews disciplinary action and performance management
documents, provides consultation to management and associates
regarding all aspects of associate relations and related policies
and procedures.
- Maintains, and demonstrates through actions, an attitude and
philosophy consistent with company standards.
- Provides consultation, guidance and coaching to management and
HR People & Culture team to ensure appropriate handling and
resolution of associate relations matters.
- Other duties as assigned by Director, Associate Experience.
Qualifications:
- Bachelor's degree in HR or related field, but experience and/or
other training/certification may be substituted for the
education.3-5 years' experience in HR/Associate Labor and
Relations.SHRM Certified Professional (SHRM-CP) or SHRM Senior
Certified Professional (SHRM-SCP)certification credential
preffered. -
- Ability to pass a background check, if 18 years of age or
older, which may include, but is not limited to, credit, criminal,
DMV, previous employment, education and personal references, per
Company policy, unless prohibited by federal, state, or provincial
law.
- Ability to work nights, weekends, and holiday periods to meet
business needs.
- Must possess a valid Driver's License. - -#LI-KW1
Keywords: Cedar Fair - Charlotte, Kannapolis , Manager, Associate & Labor Relations, Executive , Charlotte, North Carolina
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