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(USA) Emerging Coach

Company: Wal-Mart
Location: Kannapolis
Posted on: May 15, 2022

Job Description:

Position Summary...
What you'll do...
Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-toTeach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
This position is part of a program designed to improve the management training journey of associates who recently completed a two or four year college degree program.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
Leadership Expectations
Live our Values
Culture Champion


  • Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

    Servant Leadership

    • Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

      Embrace Change
      Curiosity & Courage

      • Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

        Digital Transformation & Change

        • Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

          Deliver for the Customer
          Customer Focus

          • Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

            Strategic Thinking

            • Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

              Focus on our Associates
              Diversity, Equity & Inclusion

              • Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

                Collaboration & Influence

                • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

                  Talent Management

                  • Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

                    Minimum Qualifications...
                    Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
                    Associate's degree or bachelor's degree in business administration, supply chain management, or related area
                    Preferred Qualifications...
                    Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
                    Primary Location...
                    2420 SUPERCENTER DR NE, KANNAPOLIS, NC 28083-6426, United States of America
                    About Walmart
                    At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
                    Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
                    All the benefits you need for you and your family

                    • Multiple health plan options, including vision & dental plans for you & dependents
                    • Financial benefits including 401(k), stock purchase plans, life insurance and more
                    • Associate discounts in-store and online
                    • Education assistance for Associate and dependents
                    • Parental Leave
                    • Pay during military service
                    • Paid Time off - to include vacation, sick, parental
                    • Short-term and long-term disability for when you can't work because of injury, illness, or childbirth

                      Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
                      Frequently asked questions

                      • On average, how long does it take to fill out an application?

                        On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.

                        • Can I change my application after submitting?

                          No, you cannot change your application after submitting, so please make sure that everything is finalized before you hit the submit button.

                          • How do you protect my personal information?

                            Processing of information on paper is minimal, and Walmart processes application information using an applicant tracking system (ATS). Access to the data within the ATS is restricted to authorized personnel, and the system itself is held to high security standards by Walmart.

                            • What are the recommended Internet Browsers for applying for open roles?
                            • Internet Explorer 8.0+
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                            • Safari 4.0+
                            • Chrome 12+

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Keywords: Wal-Mart, Kannapolis , (USA) Emerging Coach, Education / Teaching , Kannapolis, North Carolina

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