(USA) Emerging Coach
Company: Wal-Mart
Location: Kannapolis
Posted on: May 15, 2022
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Job Description:
Position Summary...
What you'll do...
Leads and develops teams effectively by teaching, training, and
actively listening to associates; touring stores and providing
feedback (Tour-toTeach); communicating and collaborating with all
levels of associates regarding store operations, utilizing
technology, business initiatives, merchandising, and company
direction; introducing and leading company change efforts;
providing clear expectations and guidance to implement business
solutions; and communicating business objectives to teams
effectively.
Models and demonstrates exceptional customer service standards to
store associates by following and demonstrating the One Best Way
(OBW) service model; managing and supporting customer service
initiatives (for example, store of the community and community
outreach programs); ensuring customer needs, complaints, and issues
are successfully resolved; developing and implementing action plans
to correct deficiencies; and providing process improvement
leadership to ensure a high quality customer experience.
Drives the financial performance and sales of the designated store
area by reviewing and evaluating P&L (Profit & Loss)
statements; managing and assisting in budgeting, forecasting and
controlling expenses in designated business area to confirm they
are indexed to sales; monitoring and ensuring effective merchandise
presentation, seasonal transitions, inventory flow, and operational
processes; and developing and implementing action plans to mitigate
shrink and ensure sales and profit goals are achieved for business
area.
Provides supervision and development opportunities for hourly
associates by hiring, training, and mentoring of associates;
assigning duties; setting clear expectations; providing associate
recognition; communicating expectations consistently and
effectively; ensuring diversity and inclusion awareness; and
recruiting and developing qualified associates to meet staffing
needs and achieve company growth potential.
This position is part of a program designed to improve the
management training journey of associates who recently completed a
two or four year college degree program.
Coordinates, completes, and oversees job-related activities and
assignments by developing and maintaining relationships with key
stakeholders; supporting plans and initiatives to meet customer and
business needs; identifying and communicating goals and objectives;
building accountability for and measuring progress in achieving
results; identifying and addressing improvement opportunities; and
demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates
by hiring and training; mentoring; assigning duties; providing
recognition; and ensuring diversity awareness.
Ensures compliance with company policies and procedures and
supports company mission, values, and standards of ethics and
integrity by implementing related action plans; utilizing and
supporting the Open Door Policy; and providing direction and
guidance on applying these in executing business processes and
practices.
Leadership Expectations
Live our Values
Culture Champion
Servant Leadership
Embrace Change
Curiosity & Courage
Digital Transformation & Change
Deliver for the Customer
Customer Focus
Strategic Thinking
Focus on our Associates
Diversity, Equity & Inclusion
Collaboration & Influence
Talent Management
Minimum Qualifications...
Outlined below are the required minimum qualifications for this
position. If none are listed, there are no minimum
qualifications.
Associate's degree or bachelor's degree in business administration,
supply chain management, or related area
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this
position. If none are listed, there are no preferred
qualifications.
Primary Location...
2420 SUPERCENTER DR NE, KANNAPOLIS, NC 28083-6426, United States of
America
About Walmart
At Walmart, we help people save money so they can live better. This
mission serves as the foundation for every decision we make, from
responsible sourcing to sustainability-and everything in between.
As a Walmart associate, you will play an integral role in shaping
the future of retail, tech, merchandising, finance and hundreds of
other industries-all while affecting the lives of millions of
customers all over the world. Here, your work makes an impact every
day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We
believe we are best equipped to help our associates, customers, and
the communities we serve live better when we really know them. That
means understanding, respecting, and valuing diversity- unique
styles, experiences, identities, abilities, ideas and opinions-
while being inclusive of all people.
All the benefits you need for you and your family
Eligibility requirements apply to some benefits and may depend on
your job classification and length of employment. Benefits are
subject to change and may be subject to specific plan or program
terms. For information about benefits and eligibility, see
One.Walmart.com/Benefits.
Frequently asked questions
On average, it takes 45-60 minutes to complete your application for
the first time. Subsequent applications will take less time to
apply as our system saves some of your application information.
Please note that some positions require the completion of
assessments in order to receive consideration for that role. Those
would take additional time.
No, you cannot change your application after submitting, so please
make sure that everything is finalized before you hit the submit
button.
Processing of information on paper is minimal, and Walmart
processes application information using an applicant tracking
system (ATS). Access to the data within the ATS is restricted to
authorized personnel, and the system itself is held to high
security standards by Walmart.
See All FAQs
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Keywords: Wal-Mart, Kannapolis , (USA) Emerging Coach, Education / Teaching , Kannapolis, North Carolina
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