Company: Atrium Health
Posted on: October 11, 2019
Job Req ID: 232175Position Number: 00128591Employment Type: Full
TimeShift: DayShift Details: Monday- Friday; 8a-5pStandard
Hours:?40.00Department Name: Clinic - Pediatric ClinicLocation:
Suburban Pediatric ClinicLocation Details:? 3396 Cloverleaf
Parkway, Kannapolis 28083 AND 2101 Shiloh Church Rd, Suite 101,
Davidson 28036Carolinas HealthCare System is Atrium Health. Our
mission remains the same: to improve health, elevate hope and
advance healing - for all. The name Atrium Health allows us to grow
beyond our current walls and geographical borders to impact as many
lives as possible and deliver solutions that help communities
thrive. For more information, please visit
carolinashealthcare.org/AtriumHealth??Job Summary Provides
leadership for front line clerical team members to support practice
operations. Oversees team member and patient flow, and leads
department functions related to scheduling appointments, care
coordination and authorization management, registration and check
in/out and revenue cycle functions. Essential Functions
- Develops staffing plans to maximize use of resources.
- Interviews and selects clerical team members for the department
in cooperation with the department manager.
- Trains and assists new clerical team members in the onboarding
process for the department.
- Coaches and counsels clerical team members on their
- Oversees meeting performance metrics for the department to
include productivity and quality standards.
- Conducts or delegates auditing responsibility for compliance
with policies and standard work for the department to ensure
metrics are met and processes are appropriately followed. Physical
Requirements Work consistently requires long periods of sitting,
computer and phone use. Work requires some walking, standing,
lifting, reaching, bending, stooping, pushing, and pulling. Must be
able to lift up to 30 pounds. Must have intact senses of sight,
hearing and touch. Must be able to speak and articulate clearly.
Works in a fast paced environment. Education, Experience and
High School Diploma or GED Required. Associates degree preferred.
Customer service and Practice Operations, Call Center or Ambulatory
Revenue Cycle experience required. Minimum of 3 years in a medical
office setting preferred.?At Atrium Health, formerly Carolinas
HealthCare System, our patients, communities and teammates are at
the center of everything we do. Our commitment to diversity and
inclusion allows us to deliver care that is superior in quality and
compassion across our network of more than 900 care locations.?As a
leading, innovative health system, we promote an environment where
differences are valued and integrated into our workforce. Our
culture of inclusion and cultural competence allows us to achieve
our goals and deliver the best possible experience to patients and
the communities we serve.?Posting Notes: Not ApplicableAtrium
Health?is an EOE/AA Employer
Carolinas HealthCare System, one of the nation---s leading and most
innovative healthcare organizations provides a full spectrum of
healthcare and wellness programs throughout North and South
Carolina. Its diverse network of facilities includes academic
medical centers, approximately 38 hospitals, freestanding emergency
department, more than 700 physician practices, behavioral health
center, surgical and rehabilitation centers, home health agencies,
hospice and palliative care services, and nursing homes.For nearly
70 years, our system of exceptional facilities has been providing
care that improves our community and the lives of our patients and
employees.At Carolinas HealthCare System, we are One team,
delivering care through more than 11 million patient encounters.
Our teammates share millions of reasons to be proud of their work
and the contributions they make every day.--We invite you to learn
more about Carolinas HealthCare System, and discover all the
possibilities ONE system has to offer.
Keywords: Atrium Health, Kannapolis , Supervisor/Clerical Ambulatory, Administration, Clerical , Kannapolis, North Carolina
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