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Supervisor/Clerical Ambulatory

Company: Atrium Health
Location: Kannapolis
Posted on: October 11, 2019

Job Description:

Job Req ID: 232175Position Number: 00128591Employment Type: Full TimeShift: DayShift Details: Monday- Friday; 8a-5pStandard Hours:?40.00Department Name: Clinic - Pediatric ClinicLocation: Suburban Pediatric ClinicLocation Details:? 3396 Cloverleaf Parkway, Kannapolis 28083 AND 2101 Shiloh Church Rd, Suite 101, Davidson 28036Carolinas HealthCare System is Atrium Health. Our mission remains the same: to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit carolinashealthcare.org/AtriumHealth??Job Summary Provides leadership for front line clerical team members to support practice operations. Oversees team member and patient flow, and leads department functions related to scheduling appointments, care coordination and authorization management, registration and check in/out and revenue cycle functions. Essential Functions

  • Develops staffing plans to maximize use of resources.
  • Interviews and selects clerical team members for the department in cooperation with the department manager.
  • Trains and assists new clerical team members in the onboarding process for the department.
  • Coaches and counsels clerical team members on their performance.
  • Oversees meeting performance metrics for the department to include productivity and quality standards.
  • Conducts or delegates auditing responsibility for compliance with policies and standard work for the department to ensure metrics are met and processes are appropriately followed. Physical Requirements Work consistently requires long periods of sitting, computer and phone use. Work requires some walking, standing, lifting, reaching, bending, stooping, pushing, and pulling. Must be able to lift up to 30 pounds. Must have intact senses of sight, hearing and touch. Must be able to speak and articulate clearly. Works in a fast paced environment. Education, Experience and Certifications
    High School Diploma or GED Required. Associates degree preferred. Customer service and Practice Operations, Call Center or Ambulatory Revenue Cycle experience required. Minimum of 3 years in a medical office setting preferred.?At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.?As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.?Posting Notes: Not ApplicableAtrium Health?is an EOE/AA Employer

    Company Description:

    Carolinas HealthCare System, one of the nation---s leading and most innovative healthcare organizations provides a full spectrum of healthcare and wellness programs throughout North and South Carolina. Its diverse network of facilities includes academic medical centers, approximately 38 hospitals, freestanding emergency department, more than 700 physician practices, behavioral health center, surgical and rehabilitation centers, home health agencies, hospice and palliative care services, and nursing homes.For nearly 70 years, our system of exceptional facilities has been providing care that improves our community and the lives of our patients and employees.At Carolinas HealthCare System, we are One team, delivering care through more than 11 million patient encounters. Our teammates share millions of reasons to be proud of their work and the contributions they make every day.--We invite you to learn more about Carolinas HealthCare System, and discover all the possibilities ONE system has to offer.

Keywords: Atrium Health, Kannapolis , Supervisor/Clerical Ambulatory, Administration, Clerical , Kannapolis, North Carolina

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